SAP Commerce Cloud has for many years been ranked as the market-leading ecommerce platform by the respected Gartner, and is a cloud-based headless platform that supports everything you need to deliver truly great customer experiences across channels. SAP Commerce Cloud has over the years built a significant global footprint and is one of few ecommerce platforms that supports B2C, B2B, D2C, or a mix of these in a single platform.
A platform of market leaders for market leaders
SAP's slogan "The best run SAP" gives a clear indication of where the bar is set with this platform. This is the platform for you if you have significant digital revenue, or plan to take market share in the future. SAP Commerce Cloud is built to support multiple business models, and is one of few platforms that supports B2C, B2B, B2C2B, or D2C. Combine this with support for multiple locations, currencies, and online stores, and you will struggle to find technological limitations in whatever expansion plans you have for the future. Unlike many cloud-based products, SAP Commerce Cloud is highly configurable, and you can in theory extend the platform to support any requirement beyond what already exists as standard. This makes the possibilities endless.
What is the secret behind SAP Commerce's success?
Volume
In terms of critical mass, many look to what competitors and market leaders are doing, and this shapes their own choices. SAP Commerce Cloud is today one of the most widely adopted ecommerce platforms among larger companies in both B2B and B2C. This in itself provides confidence that the product is robust, well-tested, and one of the platforms with the highest transaction volumes today.
Functionality
Few can match the toolbox you get with SAP Commerce. Some of the key areas worth mentioning are a solid built-in PIM, search personalization through Adaptive Search, SmartEdit CMS with a WYSIWYG editor, and the Assisted Service module for acting on behalf of the customer in buying and selling. SAP Commerce gives you all the strategic tools you need to succeed in digital commerce within a single platform.
PIM
Did we mention PIM? This part of SAP Commerce is so strong that it deserves its own section. SAP Commerce's built-in PIM competes with separate standalone PIM systems on functionality, and saves you from costly integrations between a PIM and a commerce platform. Beyond reducing architectural complexity, the PIM module comes with support for roles, workflow, reporting, data quality coverage, and a flexible data model. All in all, you get an incredibly strong and capable PIM system included when you choose SAP Commerce Cloud.
Integrations with SAP
The SAP ecosystem consists of several components including the S/4 HANA ERP system, SAP Sales and Service Cloud, and Emarsys marketing tools. SAP's roadmap includes standardizing integrations between these products to ensure you get up and running as fast as possible within this ecosystem. If you already have SAP products in your portfolio and are investing in digital commerce, you should definitely take a closer look at SAP Commerce Cloud and the advantages it offers compared to third-party platforms.
Flexibility and scalability
SAP Commerce Cloud is delivered as a PaaS (Platform as a Service) and is considered by many to be the perfect compromise between traditional on-premise and SaaS (Software as a Service). In short, you get the scalability benefits of the SaaS model combined with the flexibility to configure and develop from the on-premise model. With SAP Commerce you can scale as traffic grows, while retaining the freedom to develop and differentiate from competitors through the flexibility PaaS provides.
The advantage lies in knowledge
Two companies that choose the same ecommerce platform but work with different agencies can achieve vastly different results. Many forget that technology itself does not create results. People and knowledge do. Pearl is one of the first agencies in Norway to start development on SAP Commerce Cloud, and we are today the largest SAP partner in the Nordics. Beyond this, we have multiple times been named SAP's best partner in both Norway and the Nordics in recent years.
In short, SAP Commerce Cloud gives you
- A highly feature-rich platform
- Ready for headless architecture; use your own storefront or leverage the open source framework Spartacus
- Pre-built integrations with a range of other SAP products
- One of the strongest PIM systems on the market
- Cloud scalability as PaaS
- Support for B2C, B2B, B2B2C, and D2C in a single platform
