Fjellsport implements SAP S/4HANA as Nordic pioneer

Challenge

Fjellsport wanted to stay at the technological forefront to secure future growth and deliver the best possible customer experience. As a rapidly growing company with ambitious expansion plans across Scandinavia, they needed more than just a basic business system.

The company required a template-based solution to control costs while ensuring quick and effective implementation. Most importantly, they needed a scalable platform that could support phenomenal growth without requiring platform changes, allowing them to build their business without operational interruptions.

Founded by experienced entrepreneurs including Eric Sandtrø (founder of Komplett), Fjellsport demanded a solution that matched their high ambitions for becoming the leading outdoor retail outlet on the web.

Solution

Pearl Group initially delivered a complete business solution in September 2010, covering all of Fjellsport's business processes with necessary system integrations. However, at the end of 2016, Fjellsport chose to implement the groundbreaking SAP S/4HANA solution.

The project launched in November 2016 with an ambitious timeline. Pearl Group delivered SAP S/4HANA with full logistics functionality, utilizing SAP's in-memory technology and operating on Amazon Web Services cloud platform. The solution featured SAP Fiori Launchpad 2.0 for optimal user experience and workflow efficiency.

"Fjellsport's customers want leading products and services within the market segment. To ensure that, Fjellsport has to take advantage of the technological development that SAP facilitates," explains Eric Sandtrø, CEO of Fjellsport.

Customer's benefits

Fjellsport achieved a historic milestone, becoming the first company in the Nordic region to go live with SAP S/4HANA 1610 in January 2017. This positioned them as technology leaders while providing a robust foundation for continued expansion.

The scalable business platform enables phenomenal yet controlled growth without platform changes, exactly what the company needed for their ambitious expansion plans. Operations became highly efficient, supporting rapid growth of their Norwegian stores Fjellsport and Supersport, and Swedish store Tindeberg.

Pearl Group assumed complete responsibility for operations and maintenance, including base operations, application management, and ongoing development through PearlCare services. This allows Fjellsport to focus on their core business while ensuring reliable, innovative system development.

"Pearl delivered the solution according to the agreed time and cost, and we already see exciting effects from the implementation," notes Sandtrø, highlighting both the partnership's reliability and the solution's immediate impact.

The long-term partnership, beginning in 2009, demonstrates Pearl's understanding of Fjellsport's business vision. "For us, it is important to have a partner who understands who we are and where we want to go. Pearl has contributed to streamlining our operations and has helped us build web stores that are growing rapidly in Norway and Sweden," Sandtrø concludes.

Fjellsport implements SAP S/4HANA as Nordic pioneer

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