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Offices

Lysaker
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Strandveien 8, inngang B, 6. etasje
1366 Lysaker
Oslo, Norge

+47 67 10 88 00
geir.thoresen@pearlgroup.no

Sandefjord
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Østre Kullerød 4
3241 Sandefjord

+47 957 06 042
bernhard.olsen@pearlgroup.no

Stockholm
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Mäster Samuelsgatan 60
111 21 Stockholm
Sverige

+46 709 18 51 29
erik.soderholm@pearlgroup.no

Kyiv
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Gulliver, 1A Sportyvna Square
01023 Kyiv
Ukraina

+47 995 07 750
trond.pedersen@pearlgroup.no

Riga
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Dzirnavu 57-4a

Riga, LV-1010
Latvia

+371 66 11 89 90
edgars.egle@pearlgroup.no
Singapore
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Pearl Care Singapore PTE LTD
9 Temasek Boulevard
31F Suntec Tower 2
Singapore 038989

+47 932 87 712
tom.berget@pearlgroup.no

Management

Geir Thoresen
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CEO Pearl Group

geir.thoresen@pearlgroup.no

+47 67 10 88 00

Tom Berget
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Business Development Director

tom.berget@pearlgroup.no
+47 932 87 712

Therese Mellegård
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Project Director

therese.mellegaard@pearlgroup.no
+47 415 03 212

Bernhard Olsen
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CEO Pearl Norway

bernhard.olsen@pearlgroup.no
+47 957 06 042

Øystein Karevold
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CFO

oystein.karevold@pearlgroup.no
+47 93 45 60 47

Stian Green
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Director Pearl Care

stian.green@pearlgroup.no
+47 920 11 808

Trond Pedersen
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Director International Operations

trond.pedersen@pearlgroup.no
+47 995 07 750

Erik Søderholm
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CEO Pearl Sweden

erik.soderholm@pearlgroup.no
+46 709 18 51 29

Edgars Egle
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CEO Pearl Latvia

edgars.egle@pearlgroup.no
+371 29 14 44 93

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Fjellsport. Next level.

The first company in the Nordics to go live with SAP S/4HANA in the cloud.

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Fjellsport Group is the brain behind Fjellsport.no, Tindeberg.se, and Supersport.no. Fjellsport is Norway’s largest independent internet store for anyone interested in the great outdoors. They have a wide range of reputable brand-name goods which are suitable for the Scandinavian climate. Fjellsport has experienced constant growth right from the get-go. They had yet another record year in 2016, with a turnover of roughly 200 MNOK.

Fjellsport.no wanted to be on the leading edge of technological platforms to secure future growth and the best possible customer experience. In the beginning, the company needed a template solution to keep costs down and to implement quickly and effectively. They needed a scalable solution controlled and maintained by a partner willing to assume complete responsibility for the end-to-end delivery so that they could build a business without unnecessary interruption.

We delivered a complete business solution in September 2010, which covered all Fjellsport’s business processes, including all necessary system integration.

At the end of 2016, Fjellsport.no chose to implement SAP S/4HANA with full logistics. The solution is based on in-memory technology and is operated on Amazon Web Services in the cloud. To create a working environment that is as effective as possible, the solution is delivered with a user interface on SAP Fiori Launchpad 2.0.


To provide a true omnichannel experience for the customers, all customer service personnel have received training in hybris’ Customer Service solution.

Fjellsport.no is the first company in the Nordics to go live on SAP S/4 1610. Fjellsport now runs on a scalable business platform that allows for phenomenal yet controlled growth without having to change the platform.

Operations are highly effective, and the web stores are growing quickly in both Norway and Sweden. Pearl is responsible for all operations and maintenance of the solution, including base operations, application maintenance, and further development.

Fjellsport was established by Eric Sandtrø, Stian Moldvær Larsen, Jan Tore Kopperud and Terje Sten Bjerkseth, who all worked at Komplett.no.

The commercial innovator

"Fjellsport’s customers want leading products and services within the market segment. To ensure that Fjellsport can take advantage of the technological development that SAP facilitates, we decided at the end of 2016 to implement SAP S/4HANA", says Eric Sandtrø, Administrative Director of Fjellsport.

First in the Nordics

The project started in November 2016, and Fjellsport.no went live with the new solution at the end of January 2017. Fjellsport thus became the very first business in the Nordics to go live on SAP S/4 1610. The solution has a long list of new possibilities that many other companies can benefit from. The platform takes full advantage of SAP’s in-memory technology. To create a working environment that is as effective as possible, the solution is delivered with a user interface on SAP Fiori Launchpad 2.0.

A scalable solution

Sandtrø is the founder behind Fjellsport but not exactly a beginner in the world of entrepreneurs. In 1997 he started komplett.no. He sold out in 2009 and started up with his Fjellsport project.

"Fjellsport needed a business system based on a template solution to keeps costs down, to give the business access to best practice business processes while securing a quick and effective implementation. We wanted scalability so that we could avoid having to swap platforms within a few years and could continue to build the business without unnecessary interruption", says Sandtrø.

Reliability and decision-making

Sandtrø says that reliability and a “quick decision culture” were the main reasons they chose Pearl as their system vendor back in 2009.

"At Fjellsport, we have the best people both within web retail and outdoor equipment. When your ambition is to build the best outdoor retail outlet on the web, you’re aiming high, and you need the best business partners that you can get to reach that goal", says founder Eric Sandtrø.

Resources always available

Through PearlCare, Fjellsport has secured further development and innovation while also ensuring reliable yet flexible operations. They have access to Pearl’s resources whenever necessary, both for daily operation and further developing the applications.

"For us, it is important to have a partner who understands who we are and where we want to go. A solid understanding of the business, reliable deliveries (and invoices), and quick decisions are important parameters. Pearl has contributed to streamlining our operations and has helped us build web stores that are growing rapidly in Norway and Sweden", says Sandtrø.

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" Fjellsport’s customers want leading products and services within the marked segment. To ensure that Fjellsport can take advantage of technological development that SAP facilitates. We decided therefore at the end of 2016 to implement SAP S/4 HANA.

// Eric Sandtrø, administrative director of Fjellsport.

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