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Lysaker Torg 45, 2.etg
1366 Lysaker
Oslo, Norge

+47 95 70 60 42

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Østre Kullerød 4
3241 Sandefjord

+47 957 06 042

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Rosenborgsgatan 12
SE-169 74 Solna 

+46 708 31 98 02

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Lindholmspiren 7c
417 56 Göteborg

+46 73 633 62 57

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Hyllie Stationstorg 31
215 32 Malmö 

+46 704 44 45 51

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Gulliver, 1A Sportyvna Square
01023 Kyiv

+47 995 07 750

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Krišjāņa Valdemāra street 21 - 20
Riga, LV-1010

+371 2653 9878


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Pearl Care Singapore PTE LTD
9 Temasek Boulevard
31F Suntec Tower 2
Singapore 038989

+47 932 87 712

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Pearl Finland Oy
Mannerheimintie 82 A 5
00250 Helsinki

+358 50 408 0566


Trond Skjellerud
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CEO Pearl Group

+47 4500 2800

Tom Berget
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Business Development Director

+47 932 87 712

Therese Mellegård
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Project Director

+47 415 03 212

Bernhard Olsen
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CEO Pearl Norway

+47 957 06 042

Ingemar Goksøyr
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+47 90 60 10 00

Stian Green
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Director Pearl Care

+47 920 11 808

Trond Pedersen
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Director International Operations

+47 995 07 750

Carl Östholm
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CEO Pearl Sweden

+46 708 31 98 02

Komplett Group

Pearl has implemented a complete SAP business solution for Komplett Group's headquarters. Read our case study.


Komplett Group is the Nordic region's biggest web-based shopping center with 16 web stores, 1.8 million customers, and 800 employees. I 2016, the company budgeted for a turnover of 7.3 billion NOK.

Komplett has great ambitions for continued growth and hopes to reach a turnover of 12.7 billion NOK within 2018. The target is to be reached with a combination of organic growth within 16 existing web stores, acquiring existing businesses, and starting up new businesses.

Komplett Group is involved in everything from the sale of electronics to banking, online pharmacy, grocery delivery, insurance, and car parts. With this breadth of offering, order volume, customer base, and ambition for future growth, it is essential to have a multi-functional, stable, and scalable business system.

As an ERP system, SAP has been the foundation for Komplett for over 13 years, and for more than ten of those years, Pearl has been their SAP partner.

Together Komplett and Pearl ensure that the most important development needs of the business are met and that Komplett’s customers receive world-class customer service.

Komplett has been awarded “Webstore of the Year” a number of times. Pearl is proud of Komplett’s achievements and will ensure that Komplett succeeds with its ambitious plans.

Our spearhead into SAP

"Pearl is our spearhead into SAP regarding the direction SAP is going in. When we decide to use SAP and decide where we are going in the portfolio, Pearl is with us to show the way", says Director of Development in Komplett Group Jostein Tuhus Sørli.

"Pearl indicates where SAP is making changes, where they are innovating, and where we need to keep up to get the best possible payback from our SAP installation."

Mutual respect and understanding

"If you want to build relations with a partner based on mutual respect and understanding, rather than checking the terms and conditions of the contract every time there is a disagreement of some kind – then Pearl is the right choice for you," says Tuhus Sørli.

"Pearl is an ambitious business as I know them. And they're not just ambitious regarding their own goals; they're ambitious for their customers too. So they live with us, and they live with the ambitions we have".

A close partner

Komplett Group is over 20 years old. From selling out of a garage in Sandefjord, they are now Scandinavia’s biggest e-commerce actor. The company has expanded beyond Scandinavia’s borders by starting a business in Germany.

And Komplett Group will continue to grow. In just a few short years, they will be twice as big as they are today.

"This is going to demand a great deal of us in terms of IT delivery. And it must be scalable with a stronger focus on operations 24/7. There are big-operations benefits to be gleaned, and we need to be more professional. In the SAP area, it is Pearl who delivers on all these points. They are a close partner; they deliver SAP application support for us and are also with us on all of our development projects", says the Director of Development.

Remarkably stable operations

"Pearl’s operations get noticed by Komplett’s end customers because we are known for precise delivery; we deliver goods when the customer expects them. Either directly to their postbox or at our pick-up points. Our employees notice Pearl’s work with our SAP installation in the fact that we have an extremely stable operation, which is remarkable", says Tuhus Sørli.

See our video (in Norwegian)

" Pearl is our spearhead into SAP when it comes to the direction SAP is going in. When we decide to use SAP for a business function and decide where we are going in the portfolio Pearl is with us to show the way.

// Director of Development in Komplett Group Jostein Tuhus Sørli.

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