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Offices

Lysaker
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Strandveien 8, inngang B, 6. etasje
1366 Lysaker
Oslo, Norge

+47 67 10 88 00
geir.thoresen@pearlgroup.no

Sandefjord
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Østre Kullerød 4
3241 Sandefjord

+47 957 06 042
bernhard.olsen@pearlgroup.no

Stockholm
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Mäster Samuelsgatan 60
111 21 Stockholm
Sverige

+46 709 18 51 29
erik.soderholm@pearlgroup.no

Kyiv
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Gulliver, 1A Sportyvna Square
01023 Kyiv
Ukraina

+47 995 07 750
trond.pedersen@pearlgroup.no

Riga
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Dzirnavu 57-4a

Riga, LV-1010
Latvia

+371 66 11 89 90
edgars.egle@pearlgroup.no
Singapore
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Pearl Care Singapore PTE LTD
9 Temasek Boulevard
31F Suntec Tower 2
Singapore 038989

+47 932 87 712
tom.berget@pearlgroup.no

Management

Geir Thoresen
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CEO Pearl Group

geir.thoresen@pearlgroup.no

+47 67 10 88 00

Tom Berget
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Business Development Director

tom.berget@pearlgroup.no
+47 932 87 712

Therese Mellegård
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Project Director

therese.mellegaard@pearlgroup.no
+47 415 03 212

Bernhard Olsen
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CEO Pearl Norway

bernhard.olsen@pearlgroup.no
+47 957 06 042

Øystein Karevold
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CFO

oystein.karevold@pearlgroup.no
+47 93 45 60 47

Stian Green
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Director Pearl Care

stian.green@pearlgroup.no
+47 920 11 808

Trond Pedersen
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Director International Operations

trond.pedersen@pearlgroup.no
+47 995 07 750

Erik Søderholm
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CEO Pearl Sweden

erik.soderholm@pearlgroup.no
+46 709 18 51 29

Edgars Egle
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CEO Pearl Latvia

edgars.egle@pearlgroup.no
+371 29 14 44 93

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Komplett Group. Next level.

A complete business solution for the group’s headquarters, warehouse and service offerings with integration towards internet stores, suppliers and 1.8 million customers.

Komplett Group is Scandinavias biggest web-based shopping centre with 16 webstores, 1.8 million customers and 800 employees. I 2016 the company budgeted for a turnover og 7.3 billion NOK.

Komplett has great ambitions for continued growth and hopes to reach a turnover of 12.7 billion NOK within 2018. This target can be reached with a combination of organic growth within 16 existing web stores; by acquiring existing businesses and starting up new businesses.

Already today, Komplett Group is involved in everything from the sale of electronics to banking, online pharmacy, grocery delivery, insurance, and car parts. With this breadth of offering, order volume, customer base, and ambition for future growth, it is absolutely necessary to have a multi-functional, stable, and scalable business system.

As a business system, SAP has been the foundation for Komplett for over 13 years, and for more than 10 years, Pearl has been their SAP partner.

Together Komplett and Pearl ensure that the most important development needs of the business are met and that Komplett’s customers receive world-class customer service.

Komplett has been awarded “Webstore of the Year” a number of times. Pearl is proud of Komplett’s achievements and will ensure that Komplett continues to succeed with its ambitious plans.

Our spearhead into SAP

"Pearl is our spearhead into SAP when it comes to the direction SAP is going in. When we decide to use SAP for a business function and decide where we are going in the portfolio, Pearl is with us to show the way", says Director of Development in Komplett Group Jostein Tuhus Sørli.

"Pearl indicates where SAP is making changes, where they are innovating, and where we need to keep up in order to get the best possible payback from our SAP installation".

Mutual respect and understanding

"If you are interested in building relations with a partner based on mutual respect and understanding, rather than checking the terms and conditions of the contract every time there is a disagreement of some kind – then Pearl is the right choice for you," says Tuhus Sørli.

"Pearl is an ambitious business as I know them. And they not just ambitious regarding their own goals, but they are ambitious for their customers too. So they live with us, and they live with the ambitions we have".

A close partner

Komplett Group is over 20 years old. From selling out of a garage in Sandefjord, they are now Scandinavia’s biggest e-commerce actor. The company has expanded beyond Scandinavia’s borders by starting a business in Germany.

And Komplett Group shall continue to grow. In just a few short years, they will be twice as big as they are today.

"This is going to demand a great deal of us in terms of IT delivery. And it must be scalable with a stronger focus on operations 24/7. There are big-operations benefits to be gleaned, and we need to be more professional. In the SAP area, it is Pearl who delivers on all these points. They are a close partner; they deliver SAP application support for us and are also with us on all of our development projects", says the Director of Development.

Remarkably stable operations

"Pearl’s operations get noticed by Komplett’s end customers because we are known for precise delivery; we deliver goods when the customer expects them. Either directly to their postbox or at our pick-up points. Our employees notice Pearl’s work with our SAP installation in the fact that we have an extremely stable operation, which is remarkable", says Tuhus Sørli.

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" Pearl is our spearhead into SAP when it comes to the direction SAP is going in. When we decide to use SAP for a business function and decide where we are going in the portfolio Pearl is with us to show the way.

// Director of Development in Komplett Group Jostein Tuhus Sørli.

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