In this article, we provide answers to the most important questions, ranging from what a POS system actually is to how you can enhance the in-store customer experience with the help of PearlPOS. 

POS, an abbreviation for Point of Sale, is essentially a cash register system used to handle transactions from retail customers in physical stores. The POS system comprises a combination of hardware and software, used to record sales, manage payments, and generate various reports. 

Features of a POS System 

POS systems can vary in complexity depending on the needs of the business. Below, we have compiled some of the common features that a POS system includes:  

• Sales Registration: The POS system is used to register the sale of goods and services. This includes adding items to a shopping cart, setting prices and discounts, and generating a receipt. 
• Payment Processing: This can include cash payments, credit card payments, debit card payments, and mobile payments from customers through platforms like Vipps and Klarna. 
• Report Generation: This feature can generate reports on sales, inventory, customers, and other business data. These reports can be used to monitor the performance of the business and make decisions on how to improve it. 
• Customer Service: The POS system can be used to provide customer service, including answering questions, processing returns, and offering support. 

PearlPOS and its Top 3 Benefits 

PearlPOS, a cloud-based POS system owned by Pearl Extend, is now in operation in Norway, Sweden, Finland and Denmark. This user-friendly system is used by businesses of all sizes, from smaller salons like Nikita Hair to larger stores like Elkjøp and Bohus. Below, we have outlined the three main benefits of PearlPOS:  

• Flexibility: Traditionally, Pearl has been closely associated with SAP, and PearlPOS can be perceived as an exclusive SAP product. However, in reality, PearlPOS can be integrated with any backend system, including SAP. 
• Cloud-Based: PearlPOS is cloud-based, making it easy to implement and providing customers with full flexibility for future scaling. New requirements and customer-specific solutions can be quickly developed according to the customer's needs. 
  
  
• API-First: PearlPOS is built on the principle of API-first, making development smooth and easy. It is easy to integrate the solution with various payment solutions, such as Klarna. 
• Support for most devices: PearlPOS supports a wide range of devices, including screens, cash registers, scanners, and terminals. This means that existing equipment can be used without any issues.  

PearlPOS requires minimal training for end-users, as the user interface is highly intuitive. This allows for quick onboarding for both existing and new staff, while reducing the risk of errors in the cash register. The most significant advantage of this system is that the shopping experience for the end customer is perceived as more seamless and improved. 

Summary of PearlPOS

If you are considering investing in a POS system, it is crucial to choose a solution that aligns with your specific needs. The market offers a variety of POS systems, so it is important to thoroughly compare different options before making a decisive decision.  

PearlPOS stands out by being able to integrate with all backend systems, allowing you to leverage existing functionality, logic, and master data. In addition, the solution offers stability and ease of use, along with the ability to integrate with the solutions that you consider optimal for enhancing the shopping experience. 

Do you want to know more about how PearlPOS can improve the shopping process for both your staff and customers? Contact Product Owner Espen Solvang via email at espen.solvang@pearlgroup.no or by phone at +47 91 544 559.