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Offices

Lysaker
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Strandveien 8, inngang B, 6. etasje
1366 Lysaker
Oslo, Norge

+47 95 70 60 42
bernhard.olsen@pearlgroup.no

Sandefjord
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Østre Kullerød 4
3241 Sandefjord

+47 957 06 042
bernhard.olsen@pearlgroup.no

Stockholm
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Rosenborgsgatan 12
SE-169 74 Solna 
Sweden

+46 708 31 98 02
carl.ostholm@pearlgroup.se

Göteborg
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Lindholmspiren 7c
417 56 Göteborg
Sverige

+46 73 633 62 57
per.bengtson@pearlgroup.se

Kyiv
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Gulliver, 1A Sportyvna Square
01023 Kyiv
Ukraina

+47 995 07 750
trond.pedersen@pearlgroup.no

Riga
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Dzirnavu 57-4a

Riga, LV-1010
Latvia

+371 66 11 89 90
edgars.egle@pearlgroup.no
Singapore
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Pearl Care Singapore PTE LTD
9 Temasek Boulevard
31F Suntec Tower 2
Singapore 038989

+47 932 87 712
tom.berget@pearlgroup.no

Management

Geir Thoresen
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CEO Pearl Group

geir.thoresen@pearlgroup.no

+47 67 10 88 00

Tom Berget
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Business Development Director

tom.berget@pearlgroup.no
+47 932 87 712

Therese Mellegård
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Project Director

therese.mellegaard@pearlgroup.no
+47 415 03 212

Bernhard Olsen
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CEO Pearl Norway

bernhard.olsen@pearlgroup.no
+47 957 06 042

Øystein Karevold
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CFO

oystein.karevold@pearlgroup.no
+47 93 45 60 47

Stian Green
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Director Pearl Care

stian.green@pearlgroup.no
+47 920 11 808

Trond Pedersen
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Director International Operations

trond.pedersen@pearlgroup.no
+47 995 07 750

Carl Östholm
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CEO Pearl Sweden

carl.ostholm@pearlgroup.se
+46 708 31 98 02

Edgars Egle
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CEO Pearl Latvia

edgars.egle@pearlgroup.no
+371 29 14 44 93

Salesforce
Unite your marketing, sales, commerce, service, and IT departments with shared, easy-to-understand data on one integrated CRM platform.
Salesforce

What is Salesforce?

Salesforce has been crowned the number 1 CRM solution by the International Data Corporation (IDC) 6 years in a row. With a high focus on customer and customer journeys, Salesforce has an eco-system that maintains a 360-degree view of your customer. This is achieved through marketing, sales and customer service from the Salesforce portfolio.

Salesforce supports standard customer processes out of the box, but also allows for custom development. A wide selection of applications are available at Salesforce AppExchange, which allows for flexible functionality and apps suited to your particular requirements. Salesforce allows for open API, which enables integration with any system. Through configuration and customization in the CRM solution, you can ensure that your business processes are well taken care of.

Pearl can help your company:

  • Identify your customer journeys 

  • Define your requirements and setting up the CRM solution

  • Being your partner in developing the solution as your needs change

Salesforce Service Cloud

Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support. It is built on salesforce customer 360, giving you and your company a 360-degree view of your customer. This enables you to give your customer a smarter, faster and more personalized service.

“Automated service processes and streamlined workflows makes it easier to connect one-to-one with every customer, across multiple channels and devices and enables you to deliver outstanding customer experience”

With Salesforce Service Cloud you can reduce cost, improve customer experience, and increase customer loyalty in no time.

  • Support your customers on any channel faster

  • Automate your business processes with intelligent workflows
  • Improve call center management with smart productivity tools
  • Engage with your customers where they are
  • Scale support by using AI-powered chatbots

 

Salesforce Sales Cloud

Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to support sales, marketing and customer support in both B2B and B2C contexts.

 

It is a tool where you get sales automation features your need in one place. This includes features like Contact management, opportunity management, sales forecasting, Process Automation and Mobile CRM.

In other words, sales cloud empowers your business to manage leads, track progress, and automate sales processes so that you can focus on growing relationships and close deals with ease.

Salesforce Marketing Cloud: 

 

Salesforce Marketing Cloud  is a provider of digital marketing automation and analytics software and services. The solution helps you create tailor-made content for each customer, across channel like email or mobile advertising, e-commerce, social media and user communities.  

 

By collecting data across multiple sources and devices, you get a clear picture of the customer. With integrated marketing tools in Salesforce Marketing Cloud, you can create seamless experience across all contact points. These tools include:

 

Journey Builder 

With this tool you can build seamless customer experience across several contact points, including email, mobile, sales, e-commerce, and service.  

 

Email Studio 

With Email studio you can create more customized campaigns to increase customer conversion and loyalty. 

 

Audience Studio 

With Audience Studio you can capture data from different sources and deliver a more personalized marketing. Use this data to strengthen your customer relationship on every contact points.  

 

Mobile Studio 

With Mobile studio you can create and send marketing content to your customers. You can send targeted messages to increase the customer experience, with SMS, push notification and group messaging. The perfect tool for your campaigns! 

 

 

 

 

Social Studio 

Social studio is a tool to engage and learn from our social media followers. Her you can use machine learning to get insight about your customers on social platforms and use this to customize your campaigns and content.  

 

Advertising Studio 

With Advertising Studio, you get control over your digital campaigns. In this part of the marketing cloud, you find the solution to manage acquisition, retargeting and alignment campaigns.  

 

Datorama 

This is the hub where all data can be accessed through a dashboard, where ROI can be controlled, and business growth bolstered.  

 

Interaction Studio 

Interaction studio enables you to visualize and manage any customer interaction in real time, helping you to achieve meaningful engagement at the right time of the customer journey. You can also identify lost customers and create segments to capture them again.  

 

Google Analytics 360 

With Google analytics you gain insight about your customer and can take action based on what you see. You can get insight into which content that engage your customer, and which do not, which pages they visit the most and how long they stay on your website 

 

Pardot 

Pardot is created to make marketing automation easier and supports your sales team with leads, closing deals and creating meaningful connections. The solution is aimed at B2B. 

Kontakt oss

Trond Pedersen

Kontaktperson

Trond Pedersen

Director International Operations

Phone

+47 99507750

Email

trond.pedersen@pearlgroup.no

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