Creates unique customer experiences
In today’s marketing environment it’s important to provide your customers with the best experience possible when interacting with your brand.
Tools like Interaction Studio can support your marketing team’s efforts to create meaningful interactions with your customers across multiple channels so that your brand’s message is unique to them and their interests.
A gamechanger for marketers and merchandisers
Orchestrating a relevant and personalized experience for each customer is not easy. This is where effective, real-time AI and machine learning comes in. It is a solution that give e-com organizations the ability to promote relevant products and services to their customers and prospects across channels like web, email, and mobile in real-time with offers specifically and uniquely for them.
As customers browse your website and navigate to different pages, those interactions can be stored and later used to create new experiences. For example, recommended product suggestions, personalized offers, home page imagery, and other content suggestions that customers see in real-time as they visit your site. Your store can actually be personalized to each individual customer
Two of our favorite features
- Personalize the website experience and serve a unique web page for every prospect and returning customer with home page images, blog content, past purchase history, recommended products and more
- Get more personalized email by connecting Interaction Studio to your email provider! Emails can be customized with recommendations based on a customer's recent actions, product purchases or browser history - all updated the moment the customer opens the email!